As per Harrow CCG new NHS Prescribing Wisely policy and guideline for repeat prescribing, the practice is currently reviewing waste associated with repeat prescription. From 1st December 2017, we will stop accepting repeat prescription requests from Pharmacies. To reduce waste, we ask our patients to order their own repeat prescriptions directly from the surgery. Only you know which medication of yours is running out and which medication you require. If you have stopped taking your medication, please inform the doctor as soon as possible. Please ask for the right-hand side of the prescription from the chemist to order your repeat items. Please tick the items you require, sign the form and bring it to the surgery, or pass it on to your chemist if they are bringing your requests to the surgery.
Under exceptional circumstances; where patients who cannot request their own repeat medications; due to their disability or who do not have a responsible family member, friend or a carer who can request for them; you can ask patient’s local pharmacist to request their prescriptions on behalf of the patient. These arrangements can be made with the pharmacy for patients that fall into this exception.
Patients who are residing in Care Homes, Nursing Homes, and Residential Homes; their prescriptions must be requested by the home manager or the carer via their local chemists. All the requests must be signed and authorised by the person who is making the requests.
Without authorised and signed request, we will not be able to process your request.
All requests must be made in writing and this can be done different ways:
- Via email - firstname.lastname@example.org
- Via Patient Access
- By completing the right-hand side of the prescription (items must be ticked and require patient signature)
- By completing the request form available at the receptions desk
- By online form
If you already have an account for Patient Access, this is available to you automatically. If you don’t have an online booking account; please contact reception for more information.
If you prefer your prescription to be sent to you, rather than collecting it, please enclose a self-addressed stamped envelope with your request.
It takes THREE working days for all medication requests to be processed. This excludes weekends and bank holidays and when the practice is closed.
Prescriptions brought in on Fridays will be ready for collection on the following Wednesday after 4pm. Requests for prescriptions will not be taken over the telephone, due to the possibility of errors occurring. The Practice has arrangements with local chemists who come and collect prescriptions from the practice on a daily basis; see the ‘Collection Point’ section on the form below for a list of these chemists, or we can send prescriptions electronically (EPS) to the patients nominated pharmacy. Please ask the reception for details. This will save you a trip to the practice.
YOU CAN NOW ORDER YOUR REPEAT PRESCRIPTION ONLINE BY CLICKING HERE.
BEFORE YOU CAN USE THIS SERVICE YOU WILL NEED TO OBTAIN YOUR USERNAME AND PASSWORD FROM RECEPTION.
CLICK HERE TO DOWNLOAD THE ON-LINE SERVICES REGISTRATION REQUEST FORM AND RETURN THE COMPLETED FORM TO RECEPTION.
Information submitted through secure forms is used only for the purposes of processing your request. We may
be in touch with you in relation to the information submitted.
All Information submitted through secure forms is secured with a private key known only to the GP practice and is
accessed over a secure connection by nominated Practice staff. Our practice has a strict confidentiality policy.
This information is not shared with any third party organisations.
This information is retained for up to 28 days.
Should you have any concerns about sending your personal details using the web,
please use one of the alternative methods offered by our organisation.