You can also add your comments or complaints by completeing the form below. We value feedback from you, our patient with a view to improving our services.
We always endeavour to provide the best services possible, but there may be times when you feel this has not happened. In the first instance phone or write to our Practice Manager who will investigate your complaint and reply within seven working days.
If you are not satisfied with the reply you can take up your grievance with NHS Harrow Patient Advice and Liaison Service (PALS) office. Phone 020 8795 6771/6754 instead of Harrow Health Authority.
Patient Comments Or Suggestions Form
Please Note: If you do not wish to complete the online form please ask at reception for more information on making comments or suggestions.
NEW: Please use the form below to inform us of your comments or suggestions.
Although sending information across the Internet means that privacy of data cannot be absolutely guaranteed,
our online forms offer high levels of security. The forms use HTTPS and TLS (using a 2048 bit certificate) to
encrypt data sent to and from your computer when using the site and our server environment is PCI DSS certified -
the highest standard of security associated with e-commerce and online finance solutions.
Form submissions are stored on the server for 28 days and are encrypted and secured with a private key known only by the GP Practice.
Should you have any concerns about sending your personal details using the web,
please use one of the alternative methods offered by our organisation.