You can also add your comments or complaints by completeing the form below. We value feedback from you, our patient with a view to improving our services.
We always endeavour to provide the best services possible, but there may be times when you feel this has not happened. In the first instance phone or write to our Practice Manager who will investigate your complaint and reply within seven working days.
If you are not satisfied with the reply you can take up your grievance with NHS Harrow Patient Advice and Liaison Service (PALS) office. Phone 020 8795 6771/6754 instead of Harrow Health Authority.
Patient Comments Or Suggestions Form
Please Note: If you do not wish to complete the online form please ask at reception for more information on making comments or suggestions.
NEW: Please use the form below to inform us of your comments or suggestions.
Information submitted through secure forms is used only for the purposes of processing your request. We may
be in touch with you in relation to the information submitted.
All Information submitted through secure forms is secured with a private key known only to the GP practice and is
accessed over a secure connection by nominated Practice staff. Our practice has a strict confidentiality policy.
This information is not shared with any third party organisations.
This information is retained for up to 28 days.
Should you have any concerns about sending your personal details using the web,
please use one of the alternative methods offered by our organisation.